Frequently Asked Questions

General

Pasporsiswa

AI Edu Assistant

This message usually appears when the AI service is synchronizing, the license is inactive, or the connection to the AI Provider (such as OpenRouter or Gemini) is temporarily unavailable. Please verify your license status and API configuration.

Yes. This module requires an external AI Provider API such as OpenRouter, Gemini, or other supported providers. You may use free-tier APIs (if available) or paid plans based on the provider’s policy.

AI Chat can be accessed by administrators, teachers, students, and parents, depending on the role and permission settings configured by the school administrator.

The AI can only access data that has been explicitly configured or trained by the administrator. Mnemo is designed with a security-first approach and does not access sensitive information without authorization.

After installation, go to the AI Management menu, enable the Mnemo module, enter your AI Provider API Key, and ensure the license status is active.

Yes. Mnemo supports multiple AI providers such as OpenRouter, Gemini, and others. The system is modular and flexible, allowing providers to be switched or extended without modifying the core system.

Yes. Since the AI Assistant relies on external AI services, a stable internet connection is required for optimal performance.

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