AI Knowledge Base: Document Training Guide

Posted on 2026-01-26 Updated on 2026-01-26

The Knowledge Base: Documents section allows you to upload specific files that the AI uses as a reference to provide accurate, school-specific answers. By training the AI on your documents, you ensure the assistant stays aligned with school policies and curriculum.


How to Upload and Train Documents:

  1. Navigate to the Document Training tab and click the green Upload Document button.
  2. In the popup window, select the Target AI Assistant from the dropdown menu to define which bot will learn this data.
  3. Enter a Material Title that clearly describes the content (e.g., School Discipline Rules or Curriculum).
  4. Click Pilih File to upload your document in PDF or TXT format.
  5. Click Start Training to begin the processing phase.


Managing Existing Knowledge:

  • You can search through your uploaded materials using the search bar.
  • Existing documents, such as Religious Q&A or Vision and Mission, will appear in a list showing which AI Assistant is assigned to them.
  • Use the options menu (three dots) on each document card to manage or delete specific entries.

Found this article helpful?

[ 0 Out of 0 Found Helpful ]

Still no luck? we can help!

Submit a ticket and we’ll get back to you as soon as possible.

Support Chat Available
Account login is required to start, please login to your account to proceed.